Voliago
FR Request a demo
Supervised AI agents: every action proposed, then approved

The dealership DMS software that runs the whole business.

Leads, orders, vehicles, workshop, parts, invoicing and documents in one system, multi-brand and hosted in France. An AI that proposes, a person who approves.

Request a demo See the platform

Manufacturers, accounting, vehicle registration, payment, signature, messaging: connected through configuration, not development.

Manufacturer portals
Sage
Cegid
SIV · ANTS
Stripe
eIDAS signature
WhatsApp · SMS
SSO Microsoft · Google
Platform

From first contact to invoice, one dealership DMS that each team picks up where the previous one left off.

Five moments in the life of a dealership, five screens that talk to each other. Not six systems, no re-keying.

Capture leads

Every lead is scored, assigned and followed up. Whether it comes from the website, a form, a portal or an email.

Follow-up sequences

Email, SMS, WhatsApp or task, with delays, time windows and a weekly cap. The sequence stops as soon as the customer replies.

AI qualification assistant

Risk, intent, conversation summary and a suggested reply, inside the record. Nothing is sent without a click from the salesperson.

The whole Leads and CRM module
  • Multichannel capture: website, forms, ADF/XML, webhook, portals, email, WhatsApp, phone
  • Score and grade A, B, C recalculated on every signal
  • Automatic assignment, rotations, salesperson workload
  • Follow-up sequences by email, SMS, WhatsApp, task
  • Appointments, test drives and shared calendar
  • Quotes and e-signature straight from the lead
  • Deduplication, merging and a single customer record
  • GDPR consents, export and anonymisation
  • Analytics: sources, conversion, response times
  • Coaching, mentions and handover between salespeople
  • Detection of lease endings and buy-backs
  • Bulk import and capture connectors
Guide: automotive lead management (FR)Automotive CRM inside the DMS (FR)
Sell new, used, demo

The order is built in seven steps and the margin is recalculated on every discount. Below the threshold, an approval.

Loan, lease, long-term rental, balloon

Simulated inside the order with the partner's rate card, then tracked through to approval. The customer receives one readable proposal.

AI import of the order form

A PDF or a photo of the manufacturer's order form, and the order is pre-filled field by field, with the source of every value. You review, then approve.

E-signature of the order form, on a tablet or remotely

The customer signs with a finger on the salesperson's tablet or from the link received by SMS, and the evidence file is stored with the document: the flow and the signature levels are detailed in our guide to e-signature in car dealerships (in French).

The whole Orders and financing module
  • Seven-step order assistant
  • Pricing, bonuses, discounts and recalculated margin
  • Options, accessories and packs
  • Loan, lease, long-term rental, balloon: simulated and tracked
  • Trade-in, valuation and photos
  • Pre-orders and reservation before the firm order
  • Approvals and thresholds per role
  • Document slots configured per brand
  • E-signature of the order form
  • AI import of the manufacturer's order form
  • Delivery, key handover and customer document portal
  • Commissions, targets and variable pay
  • Import from the number plate (SIV) or the VIN
  • List view, kanban and order import
Guide: new and used-car sales software (FR)Guide: trade-in and used-car buying (FR)
Serve the workshop

From appointment to return, every workstation sees its own work and the planning accounts for skills.

Customer portal, no account needed

The customer follows progress, accepts the quote, signs and pays from the link received by SMS. The workshop sees every action in the repair order.

Warranty and recalls

The manufacturer warranty file, from eligibility check to settlement, and recall campaigns attached to the VIN.

The whole After-sales module
  • Workshop appointments and online pre-check-in
  • Check-in with condition report and signed handover
  • Repair orders and workshop quotes
  • Technician planning by skills
  • Diagnostic leads proposed by the AI
  • Quality check and vehicle return
  • Workshop till, deposits and credit notes
  • Manufacturer warranty and recall campaigns
  • Loyalty and after-sales reports
  • Customer portal: tracking, quote, signature, payment
  • Parts store, from goods-in to fitting
  • Purchasing, suppliers and approval workflow
Guide: workshop and after-sales software (FR)
Invoice and collect

One invoice per payer, the right VAT, and the cash coming in, visible the same day.

Workshop till, deposits and credit notes

The deposit is applied to the final invoice, the credit note is tied to its original invoice, and the till closes with its differences explained.

Accounting and exports

Sales and receipts journals to Sage and Cegid, the French statutory accounting file (FEC) and sales journals on your own chart of accounts.

The whole Invoicing module
  • One invoice per payer: customer, manufacturer, insurer
  • VAT, journals and statutory numbering
  • Deposits, credit notes and matching
  • Card, transfer, financing and cash payments
  • Till, closing and explained differences
  • Payment plans and instalment schedules
  • Overdue reminders and alerts
  • Sage, Cegid and FEC exports
  • FEC export and accounting journals
  • Company invoicing and workshop invoicing unified
  • Revenue and margin per site, per salesperson
  • Audit trail of every entry
Guide: after-sales invoicing and accounting (FR)
Steer

A cockpit for every role, salesperson, sales manager, workshop, management, with the same numbers.

Mobile app, iOS and Android

The salesperson follows up, photographs a trade-in and gets a signature from their phone. The sales manager approves a discount between two appointments.

The assistant prepares Monday's review

Targets, margin and delays per site, read from your weekend data. Management walks in with the answers, not the questions.

The whole Steering and collaboration module
  • Cockpit per role: salesperson, sales manager, workshop, management
  • Reporting, targets and commissions
  • Approvals, alerts and anomalies
  • Real-time notifications, email, SMS, push
  • Global search across the whole dealership
  • Inbox, memos and mentions
  • Scope per site, group and brand
  • Mobile app for iOS and Android
  • Documents, templates and scanning
  • E-signature and portals without an account
  • Users, roles and rights enforced server-side
  • AI assistant and agents per mission
Guide: dealership management software (FR)
Order form and manufacturer portals

The order form reads itself: AI import from a PDF or the manufacturer portal.

The salesperson drops the PDF or clicks “Import” on the portal: the extension captures the offer, the model reads it, every value keeps its source page and a computed confidence, and nothing is created before review. On an unknown portal the AI reads the screen; two confirmed orders are enough for a recipe to learn itself.

  • AI import of the PDF order formText or scan, “is this an order form?” filter, schema-constrained extraction, arithmetic checks, Verified / To check / Unsure / Corrected states, 18 s per document.
  • Browser extension “Portal import”A button on the portal or a reference: network, screen, HTML and PDF capture up to 12 pages; portal + PDF merge, a mismatch becomes an anomaly.
  • Read with the AI, no recipeOn an unknown portal the model reads the screen and the visible text, cites the page of every value and flags “check every field”.
  • Learn this portal by clickingThe admin points at the values on the page; the recipe follows, pages are recognised by their content, replay must reach 100%.
  • Propose with the AIThe model maps “value → field” right on the page; accept or correct, then “Validate all”.
  • Automatic recipe learningEvery confirmed order becomes an anonymised sample; from two samples a candidate recipe learns itself, never published without a human.
  • Capture the documentDownload, new tab, viewer, in-memory file: the PDF is retrieved however the portal delivers it.
  • No-code extraction profilesField ↔ order mappings per brand, group and site; adding a brand is one configuration line.
  • Governance and driftDraft → candidate → published → retired, human publication, drift alert on the third failure, metrics per recipe.
  • Voliago AI, hosted in FranceOur own models, hosted in France, no external provider: your documents never leave our servers. Schema enforced as a grammar, monthly log and cap per customer.
Mobile app

The dealership in your pocket, iOS and Android, offline included.

Fifty-five screens, the same data and the same rights as the desktop. Salespeople follow up and get signatures, sales managers approve, the service advisor walks around the car and the customer signs on the phone.

OfflineFace ID / Touch IDFinger signatureDocument scanVehicle photosEmail · SMS · WhatsAppNotificationsSite scopeLight / dark
9:415G
Voliago · just nowApproval requested · ORD-2026-0418 · 7.8% margin
9:415G
‹
Approvals1 pending · North site
ORD-2026-04187,8 %
7.8% margin under the 8% threshold
€1,800 discount · €9,300 trade-in · requested by Antoine R.
ApproveDecline
Approved · salesperson notified
CD
Tuesday 6 October · North siteHello Camille
3
0 overdue follow-ups
See approvals
Overdue follow-ups3
Nadir B.Quote · follow-up 2 Oct
Léa M.New · follow-up 4 Oct
Paul T.Contacted · follow-up 5 Oct
Deliveries and milestones4
Camille D.Delivery planned 14 Nov
Sofia G.Order signed · factory
My dayLeadsOrdersMore

My day

9:415G
‹
Camille D.LEAD-2026-0418
Qualified
QualifiedStep 3 of 6
Test drive requested · last contact 2 days ago
VEHICLE OF INTERESTCompact SUV · new
SourceWebsite
Score92 · grade A
Budget€30,000 – 35,000
Trade-inUsed estate · €9,300
ConsentsEmail · SMS
OverviewMessagesHistory
Book an appointment
Book a test drive
Saturday 10 am
Saturday 2 pm
Monday 9 am
Test drive booked Saturday 10 am · SMS sent
My dayLeadsOrdersMore

Lead record

9:415G
‹
Workshop check-inRO-7731 · 60,000 km service
8:12 am
Walk-around0/6
Front
Rear
Left
Right
Roof
Interior
Arrival checks
TyresOK
FluidsOK
Mileage60,214 km
Customer signature
Close the check-in
Check-in signed · repair order opened
My dayWorkshopVehiclesMore

Workshop check-in

Salesperson

  • Leads: Overdue / Upcoming list, stage filters, new lead in 7 fields, duplicates handled
  • Lead record: call, book an appointment, convert to order, follow-up, task, assign, qualify, consents
  • Conversation by email, SMS, WhatsApp with templates, AI-suggested reply
  • Orders: search by VIN, plate, customer; documents, people, commission, financing, dates
  • Vehicle stock, photos, reservation, propose to a lead
  • Customer 360, 7-day planning, commissions and targets

Sales manager

  • Cockpit: orders, revenue, margin, leads at risk, funnel, weighted pipeline, team activity
  • Approvals: approve on the spot, decline with a reason, “for me” or “all” scope
  • Anomaly alerts: acknowledge, resolve
  • AI assistant: agent suggestions, apply or dismiss, log
  • Lead reassignment, bulk actions

Workshop

  • Workshop: open repair orders, waiting for parts, quotes without answer
  • Check-in: walk-around by named views, damages, tyres, checks, customer signature
  • Repair order: time clocking, status, photos, call the customer, declare a return
  • Workshop planning, arrivals, appointments, quotes, invoicing and till
  • Parts, courtesy cars, warranties, recalls, service contracts, follow-ups

For everyone

  • Offline: 7-day cache, queued writes replayed, workshop clocking never lost
  • Face ID, Touch ID, dealership SSO sign-in
  • Finger signature with SMS code, documents added by scan, photo or PDF, cover-sheet QR
  • Notifications, internal messaging, memos, global search, active site, discretion mode
  • Light or dark theme, large touch targets designed for gloves
The 29 modules

The 29 modules of the dealership DMS, in four families that share the same data, the same inherited configuration and the same workflow engine.

Sales 8

  • Cockpit and reportingSales activity, within reach of every role
  • Leads and CRMCapture, qualify, convert, on every channel
  • Capture, automation and analyticsEvery source connected, every follow-up scheduled
  • Customers and GDPROne customer record for sales and workshop
  • Customer ordersNew, used, demo: from order form to delivery
  • Pre-ordersReserve before the firm order
  • FinancingLoan, lease, long-term rental, balloon: simulated and tracked
  • Variable payCommissions, targets, variable compensation

Workshop 8

  • After-sales: workstations and steeringSix workstations, not six lists
  • Check-in and appointmentsThe vehicle received, the report signed
  • Workshop and techniciansPlanning that accounts for skills
  • Repair orders and quotesFrom the customer's request to the closed repair order
  • Workshop tillThe invoice, the deposit and the cash coming in
  • Warranty and recallsManufacturer warranty, from claim to settlement
  • Loyalty and reportsWhat brings the customer back
  • Customer portalsThe customer tracks, uploads, signs and pays, without an account

Parts and stock 3

  • Vehicles and stockThe fleet, its movements and its value
  • Parts storeParts stock, from goods-in to fitting
  • Purchasing and suppliersSpending under control, approval workflow

Platform 10

  • Documents and templatesEvery document has its slot
  • E-signatureFrom the template to the legally binding signature
  • ScanningPaper comes in, the file gets filed
  • Company invoicingThe statutory invoice, VAT, receipts, accounting exports
  • No-code configurationWhat others deliver as development, you configure
  • Connectors and APIAny external system, through configuration
  • Dealership, users and rolesWho sees what, enforced server-side
  • Collaboration and notificationsThe right information, in the right place, at the right time
  • AI and the Bacem assistantAn AI that proposes, a person who approves
  • Mobile appThe dealership in your pocket, iOS and Android

What makes the difference

Manufacturer-agnostic

Adding a brand is configuration, not development: forms, steps, connectors.

One set of data

Customer, vehicle and file shared by sales, workshop, parts store and till.

Configurable workflow

Steps, approvals, SLAs and document slots per brand, group and site.

Supervised AI

Assistant and agents per mission: one proposal, one approval, one log.

Hosted in France, isolated

One data schema per customer, rights enforced server-side, SSO and Passkey.

Real time

Notifications, alerts and approvals pushed to the right person, instantly.

Portals without an account

The customer uploads documents, signs and pays from a link, on mobile.

Mobile and multi-site

One iOS and Android app, one scope per site, group and brand.

No-code configuration

Operational from day one. What others deliver as development, you configure: brands, sites, forms, workflows, documents.

Modules are switched on per site. Adding a brand is a configuration task: forms, steps and connectors inherit from the generic level, then from the brand, the group and the site.

Three weeks, in three steps

  1. 1Configurebrands, sites, forms, steps and document slots, with no development.
  2. 2Migrate the datacustomers, vehicles, stock, workshop history, from your current DMS.
  3. 3Train and go liveper role, on your own cases, then supported go-live.
Artificial intelligence

AI for car dealerships: it proposes, a person approves. Every agent has a mission, a scope, a log and an emergency stop.

Voliago AI is hosted in France, on our own servers, with no external provider. The assistant answers from your data, within the user's rights. Agents work in suggestion mode, or autonomously within a frame you set.

Guide: AI in car dealerships, uses and guard-rails (FR)
Assistant across the whole database

Leads, orders, stock, workshop, till: it answers, then proposes the action.

Agents per mission

Follow-ups, trade-in, stock, planning, invoicing: one agent, one scope.

Document reading

Order form, registration document, supplier invoice: read, matched, filed.

Diagnostic leads

At check-in, hypotheses ranked by probability, never a decision.

Guardrails

Suggestion or autonomous mode, caps, full log, emergency stop per site.

Every AI capability, domain by domain.

What AI does in Voliago today and what we are building: in every case it proposes, cites its sources, and a person decides.

Assistant and agents4

  • “Bacem” assistantStreaming help chat, knows the open page, 5 languages, annotatable screenshot, escalation to a human.
  • Agents by missionFollow-up, pricing, compliance, stock: suggestions to approve one by one, decision log, daily digest.
  • Sourced answersKnowledge per customer and per site, verified citations, abstention when sources are missing.
  • Sales copilot“Summarise”, “book a test drive”, natural-language questions on the CRM, preference memory.

Sales and leads12

  • Assessment and next actionGrade, confidence, strengths, risks; recommended channel, urgency and delay; one-click task.
  • History summaryKey points, objections, sentiment tracked over the last 25 interactions.
  • Suggested reply and draftsEmail, SMS, WhatsApp in the chosen tone; the salesperson reviews, consent is checked server-side.
  • Objections and buying signalsObjections raised, answers, signals detected.
  • Inbound message classificationIntent, urgency and sentiment on every received message.
  • Record filled from free textThe prospect's email fills the lead; only empty fields are completed.
  • Qualification assistantA chat that asks the questions while the record builds itself.
  • AI pilot and vehicle suggestions1 to 3 vehicles of interest inferred from the exchange, automatically when the pilot is on.
  • Trade-in valuationLow / median / high range, realistic offer, confidence and reasoning.
  • Deal at risk7 signals, risk level, explanation and rescue plan written out.
  • Score, quality, duplicates, send timeA/B/C score per factor, quality out of 100, duplicates as a percentage, best send hour.
  • Advanced CRM AIScoring trained per customer, call transcription, morning queue, tagging, lead ↔ stock matching, coaching.

Order form and portals6

  • AI import of the order formPDF or scan, constrained schema, computed confidence, nothing created before review.
  • “Portal import” extensionOffer captured on the portal, merged with the PDF, source badges.
  • Reading without a recipeThe AI reads an unknown portal's screen, page cited for every value.
  • Learn by clicking, propose with the AIRecipe drawn from the admin's clicks, mappings proposed by the model.
  • Automatic learningTwo confirmed orders, one candidate recipe; human publication.
  • Extraction profiles and governanceNo-code mappings per brand and site, lifecycle, drift monitored.

Documents and scanning5

  • Three-layer identificationCover-sheet QR, OCR and reference / VIN / plate search, AI that settles and names the document.
  • Mixed batch splittingA multi-document PDF is split and each part classified.
  • Preparation before readingNative text detected, useful pages selected, blanks removed, document vaulted before any AI call.
  • Mobile upload with on-device OCRCover-sheet QR, plate and VIN cross-checked, no image leaves the phone.
  • Registration card, bank details, supplier invoiceReading the other documents of the file.

Workshop5

  • Diagnosis leadsHypotheses from the complaint, the first findings and the last 5 jobs on the VIN.
  • Customer summary of the workTechnical notes become a text the customer can read.
  • Quote follow-upA short message for an unanswered quote, no invented amount.
  • Damage on photos, quote from the inspectionProposed detection, quote lines drawn from the walk-around.
  • Planning, parts, appointmentsDemand forecast, gaps filled, conversational booking.

Steering and anomalies3

  • Anomaly detectionLow margin, missing document, late payment, forbidden transition; real time or daily.
  • Pay-plan recommendations5 situations detected with figures as proof, end-of-period forecast as a range.
  • Augmented analyticsAutomatic findings, written weekly report, “question → table”.

Platform and guardrails6

  • Voliago AI, hosted in FranceOur own models run on our servers in France; no external provider, no data sent to a third party.
  • Data that stays with usIsolation per customer, schema enforced as a grammar, settings per brand, group and site.
  • Constrained, validated extractionThe model only returns an object that matches the schema; named failures.
  • Log and monthly capEvery call counted by purpose, provider and site; token cap per customer.
  • GuardrailsModel output treated as untrusted, a human validates, per-feature switches, no brand in the prompts, isolation per customer.
  • Versioned promptsEvery prompt has a number, recorded on the result it produced.
AI agents

Dealership AI agents: weak signals surface on their own. The agent sees them, proposes, and the person decides.

  • Hot lead without follow-up48 hours without contact on a grade A: follow-up proposed to the salesperson, text included.
  • Margin under the thresholdThe discount takes the order under 8%: approval requested from the sales manager.
  • Late paymentDue date passed: reminder prepared, entry put on hold, accountant alerted.
  • Lease ending in 90 daysThe customer is eligible for renewal: lead created, original salesperson notified.
Workflow and connectors

The process is a diagram, not code. Steps, conditions, approvals and connectors, per brand, group and site.

Connectors

Any external system, described in configuration: REST, SOAP, SFTP, webhook.

# connector · manufacturer portal
protocol: REST
auth: oauth2.client_credentials
mapping:
  order.vin        → vehicle.vin
  order.customer   → party.legal_name
  order.deliveryOn → dates.expected
retry: 3 × backoff   breaker: 5 / 60 s
Configuration inheritance

Generic, brand, group, site: each level only writes what it changes.

  • FormsBrand-specific fields in extended data, rendered by the form builder.
  • Steps and approvalsMargin thresholds, authorised roles, SLA per step, per site if needed.
  • Document slotsThe list of mandatory documents and their source, internal or external API.
  • SignatureIn-house signature or eIDAS provider, chosen per site, without touching anything else.
A DMS should never force a dealership to re-key what it already knows. Voliago was built so that data flows, from first contact to the workshop, and so that the AI proposes without ever deciding alone.
Bacem HmoudiDesigner and developer of Voliago · guided onboarding in a few weeks: data migration, brand and site configuration, training.
Security and compliance

Designed for a group, isolated like a single dealership.

Each customer has its own data schema. Rights are enforced server-side, identity goes through SSO and Passkey, and everything is hosted in France.

Who develops Voliago (in French)Legal notice and GDPR
0data schema per customer, never shared
0modules, enabled per site
0languages: French, English, German, Italian, Arabic
0%of rights enforced server-side, not just on screen
Definition

Dealership DMS: the software that holds the dealership's file, from sale to after-sales.

Dealership DMS software (Dealer Management System) is the management system of a dealership or dealer group. It holds the file end to end: the lead and the appointment, the new or used-car order form with its deal sheet, the trade-in deducted from the amount due, finance as a loan or lease, the registration documents, delivery, then after-sales: check-in by the service advisor, the repair order, the invoice per payer and the accounting export.

Three things judge it: one set of data shared by sales, workshop and till; configuration per brand, group and site without development; rules enforced server-side. Voliago covers that scope in 29 modules, with an iOS and Android app, e-signature of the order form and repair order, and an AI that proposes while a person approves — all hosted in France.

How to choose dealership DMS software (in French)What drives the price of a DMS (in French)
Guides · in French

Choosing DMS software, without vendor jargon.

Guide · FRLogiciel DMS pour concession : comment choisirScope, multi-brand, data migration, pricing.Read the guide Guide · FRCRM automobile : capter, qualifier, convertirSources, scoring, sequences, and why it belongs in the DMS.Read the guide Guide · FRLogiciel atelier et après-venteAppointments, check-in, repair orders, planning, till.Read the guide Guide · FRPrix d'un logiciel DMSWhat moves the quote, and what to insist on.Read the guide Guide · FRLogiciel de gestion de concession : par où commencerThe five flows to equip first.Read the guide Guide · FRGestion des leads automobileNever lose a single contact between the website and the showroom.Read the guide Guide · FRLogiciel VO : stock d'occasion, rotation et margeTurnover, costs charged to the car, real margin, publishing.Read the guide Guide · FRFacturation et comptabilité en concessionOne invoice per payer, VAT, accounting exports.Read the guide Guide · FRSignature électronique en concessionOrder form, repair order, registration mandate: levels, evidence, tablet or remote.Read the guide Guide · FRLogiciel de vente VN VOSeven steps, deal sheet, approval, delivery.Read the guide Guide · FRReprise et achat VOPlate lookup, appraisal, market value, reconditioning costs, offer.Read the guide Guide · FRIA en concession automobileSix uses, a frame per agent, data in France.Read the guide
Frequently asked questions

About dealership DMS, CRM and AI.

Demonstration

Thirty minutes, on your real cases. Tailored, no commitment.

  • Demonstration tailored to your brands and your organisation
  • Review of data migration and the onboarding schedule
  • Clear pricing proposal, by sites, users and modules

How it works

  1. 1
    A 30-minute callyour brands, your sites, your current flows.
  2. 2
    A demo on your own casesleads, orders, workshop, invoicing, with your sample data.
  3. 3
    A clear proposaldata migration, go-live plan, price per site and per user.

Or write directly to contact@autodms-bh.com.

By sending this form you agree to be contacted by Voliago. Your data is never passed on to third parties. How we protect your data

One dealership, one system.

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